FAQ's
Do I need to set up an account to place an order?
You can complete the order either as a registered customer or without registration. If you are a new customer and you want to register, you can click on the Register button to fill in your personal information.
Your address will be inserted directly through registration in the order form.
Is my personal information kept private?
Your personal information is kept private and confidential, and will never be shared with a third party.
For more precise information, please check the dedicated section Privacy Policy.
Which payment methods does drichstore.com accept?
We accept the following payment methods:
- Credit card
- Paypal
- Cash on delivery (only available in some countries)
- Klarna invoice (only available in some countries)
- Sofort banking (only available in some countries)
- Ideal (only available in some countries)
- Bank transfer (please contact our Client Service via email for further information)
For more precise information, please check the dedicated section of the customer care: Payments.
Can I change or cancel my order once it has been placed?
Before your purchases have been prepared for shipment we can cancel your order, change an item, change the size or edit your billing and shipping details.
Please be aware that we are unable to combine orders or add pieces to an existing order once it has been placed.
If you need to make any changes, please call our customer service on +31 622 705 117 for assistance.
